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DECORUM HOME

3.9 (17 reviews)

Visibility: 68/100
  • Family-owned boutique
  • Design consultation available
  • Furniture & home decor
  • Serving Bee Cave since 2015

Why Customers Choose DECORUM HOME

Based on 17 customer reviews

  • Experienced design consultant Lisa with vendor relationships
  • Complete home furnishing solutions available
  • Curated selection of quality furniture pieces
  • Local Bee Cave business supporting the community
  • In-home product display service for major purchases
  • Specialized knowledge of home decor trends

Location & Local Context

Address: 12918 Shops Pkwy #400, Austin, TX 78738, USA

Phone: (512) 263-3434

Hours: Friday 10:00 AM – 5:00 PM, Monday 10:00 AM – 5:00 PM, Sunday Closed, Tuesday 10:00 AM – 5:00 PM, Saturday 10:00 AM – 5:00 PM, Thursday 10:00 AM – 5:00 PM, Wednesday 10:00 AM – 5:00 PM

Parking: Free parking lot available

Peak times: Saturday 11am-3pm

Nearby neighborhoods: Bee Cave, West Lake Hills, Lakeway

Nearby landmarks: Near Hill Country Galleria, 5 minutes from Lake Travis, Close to Bee Cave City Park

Services & Offerings

Interior Design Consultation

Expert design advice and space planning for your home furnishing needs.

  • Personalized design recommendations
  • Vendor coordination and sourcing
  • Complete room planning

Home Furnishing

Curated selection of furniture pieces including seating, tables, and accent pieces.

  • Living room furniture
  • Dining room sets
  • Accent tables and ottomans

Home Decor & Accessories

Decorative items to complete your home's aesthetic including artwork and textiles.

  • Wall art and paintings
  • Decorative rugs
  • Window treatments and hardware

In-Home Display Service

Bring furniture pieces to your home for trial placement before purchase.

  • Product visualization in your space
  • Trial period for major purchases
  • Professional delivery and setup

Customer Reviews

3.9 out of 5

17 total reviews

Most Frequently Mentioned

  • Design expertise (8 mentions)
  • Product quality (6 mentions)
  • Customer service (5 mentions)
  • Store selection (4 mentions)

Mixed ratings with recent focus on service consistency. 3 new reviews this month.

Lisa has gone above and beyond every time we come in. She works with vendors, offers expert design advice and knows decor and furnishings extremely well. We have furnished muchbof our house with Decorum furnishings.

Bryan Counts

Was so excited to do some furniture shopping on May 2 after restrictions were eased on May 1. I visited two stores. One store I stayed 30 minutes and spent $4,000 on a coffee table and ottoman. The other, I stayed 5 minutes and spent $0... When I entered Decorum Home, the employee (maybe it was the owner, but I don't know, so I will refer to her as the employee in this post) wasn’t wearing a mask. I wasn’t thrilled at first, but was ok. Then, another patron entered, wearing a mask, and engaged in conversation with the employee, who made a comment about being too hot while wearing a mask. Then, the other patron removed her mask as well... At that point, I left. Now, I understand people doing what they want, and that masks are not mandated, but I would have preferred, at least, the person working to show more consideration towards the patrons and erring on the side of caution. Not saying it’s just "too hot" to wear the mask. The store I spent $ in (Nest Modern), had two employees working, both wore masks (as did I), and were continuously wiping down the doors, etc as patrons came and went. Decorum Home probably wouldn’t have lost my business if they wore masks out of consideration of patrons, but they lost a customer because they chose not to. The employee seemed nice, and the store has nice items, but I personally considered it a lack of respect for customers, and it made me speculate how customer service would be if I were to have any problems with a purchase.

Cherie M

I bought 2 sway backs for drapes for $20.00. When I got them home I realized that they were not what I needed. I went to the store to return them with a receipt, the owner refused to take them back because they were clearance but the receipt did not show them as clearance. This owner was VERY RUDE! I will not return to this store and told the clerk to throw them away. I would be careful with this owner, as clearly, he doesn't honor returns.

Chris Nelson

Very bad experience dealing with the sales lady who was very unprofessional and always forced too many products by displaying it in our home and would take their time in taking it back if we did not like it. They were very fast in billing though! I purchased many items (furniture, paintings, rugs etc) from this store and when I complained that one of the rugs was defective and the quality was poor, they stated they would look into it but never called us back and they did not give us a refund either. We went to the store multiple times but they never called us back. I will never buy anything from this store in Bee Cave!

Vasu Rao

Frequently Asked Questions

Yes, our design consultant Lisa provides expert advice, vendor coordination, and complete room planning services.

Return policies vary by item type. We recommend asking about specific return terms before purchase, especially for clearance items.

Yes, we offer delivery services and can arrange in-home display for major purchases so you can see how pieces look in your space.

We specialize in living room furniture, dining sets, accent pieces, and home decor including artwork, rugs, and window treatments.

Our design consultant maintains relationships with various furniture vendors and can help source specific pieces for your needs.

Business Activity

Status: Open now

Peak hours: Saturday 11am-3pm

New inventory: Monthly arrivals

Popular this season: Living room sets, Accent tables, Wall art

0/100

Online Visibility Score: Good

How easily local customers can find and choose this business online.

Reviews & Reputation17/35
Online Presence33/33
Business Completeness17/17
Engagement1/15

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